Field Service Technician

The Field Service Technician is a customer interacting role responsible for performing professional door service and responding to customer's needs in a friendly and efficient manner by using their customer service skills and mechanical knowledge. This position requires the ability to be onsite with customers, working with a team and being a dynamic representative of Rinderle Door Company. Strong mechanical/electrical troubleshooting skills and strong customer service is a key to the success of this role.

Like Variety?

Culture Fit?

Looking for Potential?


  • This is an opportunity to join a positive, supportive team with an innovative vision, work in a challenging, fast paced environment, and work with a team that is dedicated to a "Do What's Right" philosophy
  • This opportunity allows you to work where your personal growth is encouraged and supported, and your contributions are respected and valued
  • Rinderle Door Company is a highly respected company that has grown and maintained established, trusted, long term relationships with vendors and loyal customers for decades
  • This is an opportunity to bridge your hands-on mechanical skills and your people skills together
  • The day is fast-paced and gives the ability to be in a new place every day
  • Compensation is based on performance and personal growth
  • Training is offered through a regimented and strategic training program
  • New trucks and well-maintained equipment to work safely and efficiently

Essential Responsibilities

  • Represent Rinderle Door Company with all customers exhibiting the "Do What's Right" philosophy
  • Develop and maintain strong relationships with customers through frequent interaction
  • Accurately interpret customer needs and develop solutions
  • Provide thorough, detailed and accurate information for project estimation and provide guidance throughout project as needed
  • Actively promote Rinderle products, services and solutions in support of customer's needs and vision
  • Acknowledge when project issues arise and address immediately with customers

Success Criteria

  • Developing rapport with customers by creating an amazing experience for them in the field
  • Ability to make a unique contribution to the Rinderle team, strengthening the team's skillset and furthering team success
  • Exhibiting the ability to take initiative to problem-solve and handle difficult situations under tense situations
  • Maintaining a clean and orderly truck as well as equipment used on the job
  • Creating an atmosphere of teamwork, excellence and communication
  • Continuing to grow and develop in order to take on new challenges and new areas of expertise

Basic Qualifications

  • At least 3 years in the service/construction industry
  • Able to use power tools, aerial work platforms and equipment
  • Mechanical Skills (as well as low voltage electrical skills)
  • Logical Thinker
  • Healthy and fit to carry out physical task and lifting
  • Positive Attitude
  • Clean Driving Record
  • Owner of Full Set Hand-Tools


  • Competitive Salary
  • Uncapped Potential
  • Overtime Opportunity


  • Health Insurance
  • SEP Retirement Plan (similar to 401K)
  • Vacation, Sick Pay & Holidays
  • Performance Based Wages
  • Structured Training Program
  • Overtime Pay / On-Call (double time)
  • Year-Round Work!
  • Full Uniforms, Field Tablets
  • Fully Stocked Truck & Power Tools
  • Friendly Field & Office Team
  • Positive and Encouraging Management

Click here to apply!

As always, a big THANKS for the quick response and repair. I appreciate the work you and your folks do for us.— Pete, Meat Processing Facility
Serving Southeast
Wisconsin Since 1983